How to Reach the Editor

We welcome your observations, corrections, and questions. The quickest and most reliable way to contact us is by emailing the acquisitions editor directly at [email protected]. Your message will reach Charles Woolf, who oversees the catalogue and reviews every submission personally.

What to Report

We depend on readers like you to help us maintain the accuracy and usability of the archive. The following kinds of reports are especially useful:

• Metadata errors — incorrect title, author name, or publication details; a book placed in the wrong category or missing a relevant category tag.
• File or reading issues — unreadable files, corrupted downloads, missing chapters, garbled text, or formatting that breaks on a particular device or browser.
• Accessibility problems — poor contrast, missing alt text for illustrations, or screen-reader incompatibility that makes a title difficult to navigate.
• Rights or copyright concerns — if you believe a title is not in the public domain in your jurisdiction, or if you hold rights to a work that appears without permission, please let us know.
• General editorial observations — suggestions for new categories, reading notes, or companion series; thoughts on how a title could be better presented; or simply a note about a book you enjoyed or found valuable.

What to Include in Your Message

To help us act quickly and accurately, please include as many of the following details as possible:

• The exact page URL where you encountered the issue.
• The full title of the ebook, and the author's name if applicable.
• The file format you are using (EPUB, PDF, MOBI, HTML, etc.).
• The device or browser and its version (e.g., Kindle Paperwhite 11th gen, Firefox 120 on Windows 11, Safari on iPhone 14).
• A clear description of the observed problem — what you expected and what actually happened.
• If the issue involves copyright or rights, any supporting information you can share (e.g., a link to a rights registry, a publication date that may affect public domain status in your country).

Our Editorial Approach

We strive to respond to every substantive message, though we cannot guarantee a specific turnaround time. Each report is read and evaluated on its merits. Corrections to metadata are typically applied within a few days; file fixes may take longer depending on the complexity. If we need additional information, we will reply to the email address you provide.

Because we are a small independent operation, we ask for your patience. We do not have a telephone helpline or a physical office; email is the only channel we can maintain reliably.

Privacy and Confidentiality

Any personal information you share — your name, email address, or the contents of your message — will be used solely to address your enquiry and will not be shared with third parties. We do not add email addresses to mailing lists without explicit permission. If you have a privacy concern that you prefer not to include in an email, please mention it in your message, and we will handle it accordingly.

Thank you for helping us keep Biography & Memoir Archive a trustworthy resource for readers everywhere.